Frequently asked questions.
Straight answers, no fine print.
Everything you need to know about Nova Cube and the Work Cube platform. Can't find an answer? Contact our team.
Nova Cube refers to the private, soundproof workspace designed for focused work, meetings, or calls. Work Cube is the reservation platform used to locate, book, and manage access to these Nova Cube spaces. Simply put, you use the Work Cube platform to reserve and access a Nova Cube.
Access to the Work Cube is paid by the company, allowing employees to use it without any personal expense.
You can use the Work Cube for as long as you need, provided the slot is available and not already booked by someone else.
Yes. Every cube has a QR code on the door — walk up to an open cube, scan it, verify your email, and the cube unlocks. You can be working in about a minute, at the same flat hourly rate as a reserved session. Prefer to plan ahead? You can still reserve a cube in advance from your dashboard.
Yes, Work Cubes can be leased for long-term use and installed for private purposes. For more details, please contact our sales team via the Contact page.
Yes, cameras are installed inside the cube. For privacy reasons, they remain off by default. Access is restricted and only available to authorized users.
To get a Work Cube installed at your workspace, simply reach out to us via the Contact page — we'll be happy to discuss the setup and guide you through the process.
Yes, if the cube isn't booked immediately after your session, you can extend your time through the booking system.
Your cube remains available for the duration of your original booking. If there's no reservation immediately after, you can rebook to extend your session.
Yes, the Work Cube offers a plug-and-play setup, allowing you to easily connect your laptop to the built-in monitor.
Yes, within your time slot, you may leave your belongings. However, we are not responsible for any lost or unattended items.
If any item inside the cube is damaged, please contact our support team immediately via email or phone. If the user causes the damage, it will be handled in accordance with the applicable policies.
Yes, you can. These privacy cubes are thoughtfully designed to support personal focus, relaxation, and well-being. As long as your activities are legal and respectful, you are free to use the space as you wish.
To maintain a fresh and comfortable environment for everyone, eating and drinking inside the cube is not allowed, as food odours may affect the next user.
Every Work Cube is equipped with a manual override button or emergency release handle for safe exit.
Cancel a scheduled booking at least 24 hours in advance and the booked Cube Hours are fully returned to your account balance. Cancellations within 24 hours of the booking aren't refunded, and refunds are issued as Cube Hours rather than money. The full rules are on our Cancellation Policy page (linked in the footer under Legal).